At Endurance Elite Clothing LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund and returns policy below:
1. Returns Period
You may return most new, unworn items within 30 days of delivery for a full refund or exchange.
If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
2. Eligibility for Returns
Items must be in original condition, unworn, unwashed, and with all tags attached.
We cannot accept items that have been used, altered, or that do not have the original packaging.
3. Return Process
To initiate a return, please contact us at jarrellroberts@enduranceeliteclothingshop.com or call us at 414-255-3780.
Provide your order number and reason for the return.
Once your return is approved, we will provide you with a return shipping label and instructions.
4. Refunds
Refunds will be processed to the original method of payment after we receive and inspect the returned items.
Please note that it may take several days for your bank or credit card company to process and post the refund.
5. Exchanges
If you wish to exchange an item for a different size or color, please indicate this when you contact us about your return.
We will gladly send you the replacement once we receive the returned item.
6. Shipping Costs
Original shipping costs are non-refundable.
You will be responsible for paying your own shipping costs for returning items unless otherwise stated.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery so we can address the issue.
8. Contact Us
For any questions regarding our refund and returns policy, please reach out to us at:
Email: jarrellroberts@enduranceeliteclothingshop.com
Phone: 414-255-3780
Thank you for choosing Endurance Elite Clothing LLC! We appreciate your business and are here to help you with any concerns regarding your order.